What People Are Saying

Whether you are looking for an apartment, loft, condo, or house in the Windy City, we have the resources and client service experience to make this significant purchase both simple and satisfying—as our many contented clients will tell you!

I didn't have a reason to interact with anyone at Baird & Warner except our agent, Nicole Flores, and she was absolutely wonderful. This was our first time buying a home and we weren't sure about a lot of things (condo v. house, neighborhood). She was extremely patient and allowed us to figure out what we wanted while offering expert information. We worked with another agent from a different company who seemed to get discouraged with us very early in the process and even told us that we would never find everything that we were looking for. Another agent made us feel like we weren't worth her time because we weren't buying a million dollar home, but Nicole was encouraging and helped us find the perfect home. I wish I knew more people who were buying/selling a home because I would love to send more business her way. Hopefully, she will still be with Baird & Warner if ever my husband and I decide to sell our home.
Kelli D.
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Nicole helped our daughter find her house 3 years ago. Our daughter told us how diligent Nicole worked for her. Covering every aspect of the search and closing on her house. We wanted an agent who would be there for us in all the phases of our house searching as lived in California and needed someone who would go above and beyond. Nicole proved to be that person. She handled it all very well. Nicole is organized. She knows what questions to ask, what research must me done, and has excellent people skills. Also, she contacted the people we needed to get reports and closing issues resolved. From the very beginning of our search for a home, Nicole was there for us. I was confident during the entire process that we were working with the right person.
Marinel W.
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Nicole is a first class, very professional and extremely talented agent. Thanks Nicole, for making our transition out of Chicago very smooth! We'll be sure to call you if we return to the Chicago area.
Bob C.
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We used Nicole for both selling our old home and buying our new one. We first contacted her in 2013 and she was honest with us and let us know that we would not be able to sell our home for what we needed at that time. We sat and waited for two years for the market to improve, and unlike other agents we had contacted in the past, Nicole kept in touch with us and kept us informed about the market and gave advice as to the best time to sell. On the selling end, Nicole was knowledgeable about the current market in our neighborhood and what we could reasonably expect to sell our home for. She went out of her way to bring in professionals to help stage and photograph the home. Our listing looked amazing! Nicole always gave us plenty of notice when someone was going to look at our home, and she went out of our way to come to every showing that she could because we were uncomfortable with the idea of a lockbox. Nicole gave wonderful advice when we got offers as to weather or not it was an offer worth considering, explaining why one offer was better then another, and she went out of her way to accommodate us to make sure we were able to lock in the best deal. On the buying end, Nicole was patient with us when we were just not finding what we were looking for in the neighborhood we were interested in. She did her best to make sure to make time for us, even when it was only one or two houses we were interested in seeing. When we did finally find the home we wanted to make an offer on, Nicole offered guidance on putting together an offer and helping us lock in the deal. We couldn't have asked for a better agent!
Hilary L.
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Nicole is very knowledgeable and professional. She helped my dad through the very traumatic process of selling his home after my mom's passing. She was able keep everyone and everything moving along through all phases of the sale process.
Theresa L.
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Nicole was absolutely awesome throughout the whole process. My father was putting the down payment and we used my brother to take out the loan for the house. She worked with all four of us with care, patience and dedication. She always made us feel like we were her #1 priority. We absolutely love her. Not only did we get the house we wanted, we also got blessed with gaining a new friend in life.
Rosa B.
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My sister and brother-in-law referred me to Nicole after an excellent experience they had with her in purchasing their current house. Being a first time buyer, Nicole was able to help me through the process with her expertise on the housing market in general as well as zeroing in on what to be aware of in choosing the right condo. I'm extremely happy with my purchase and I wouldn't have done it without Nicole's help. She is very friendly and knowledgeable, and very easy to work with. At the same time, Nicole is very good negotiator who is a persistent advocate for her clients and their needs. Throughout the whole process, I always knew she highly valued my happiness in the eventual choice I'd make. That's because she took the time to learn what was most important to me in buying a home, especially when I was having trouble figuring that out myself. I'd very highly recommend Nicole to anyone needing a real estate agent.
Jim T.
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6 years ago I was trying to sell my condo for over a year with another realtor. Once my contract expired with him, I was referred to Nicole. What am amazing experience!! My condo sold within a month after signing with her. She was professional, courteous, knowledgeable and readily available. Since meeting her she has done 2 more real estate transactions for us, and she is the only realtor we will be using until she retires!!
Alexa S.
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We started our process with a different realtor and company and it was a total JOKE. Thank god we had previously met Nicole at an Open House, to the point of remembering her name and her knowledge and expertise that she conveyed. My husband and I appreciated the time and the facts that she had gathered about the owners home and showed it like it was her own....Fast forward, we asked her to sell our house. She sold our adorable EP Bungalow in less than three months, it was a smooth and hassle free experience. Her charm and bubbly personality shine through and she makes you feel like a friend or part of her "Inner Circle" :) We adore her and would highly recommend her to anyone who is looking to buy and or sell their house. She lives in The Northside of Chicago and knows all about the area.
Patrick J.
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Nicole recently successfully marketed, and sold our 100 year old Landmark home, which we had lived in for 25 years. She brought a thorough knowledge of the market and local contacts to identify the perfect "Buyer"! Nicole appreciated the uniqueness & beauty of our home, and was open to brainstorming marketing options/ideas. But one of her greatest attributes, is her upbeat personality! Always very positive, available for showings and her community knowledge and contacts were invaluable! We would highly recommend Nicole!
Jim K.
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We had a complicated sale, did our research for an experienced agent, and fortunately selected Nicole Flores for the task. Nicole is pleasant to work with, listens to her customers, and is an extremely hard worker. For example, while a lot of agents simply place a lock box on a property and rely on the buyers' agents to sell the property, Nicole made sure that she attended almost every showing for this complicated listing and listened to the feedback from the potential buyers.
Robert H.
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Best of The Best!! If it wouldn't be for her we would never get OUR house!! She bend over backwards for us! ????????????She really know her Job!! Personable, lovable, just awesome!! I wish other real states would take example of Her!!?????? I am very very picky person, and Nicole had the patience to get to know myvcrazy self and my husband, and to figure it out what we want and what are we looking for! Soo Nicole found us the perfect house...... And after long months of negotiating we got it! She got it for us?????? She is the best!! Love and Thank I!!!????????????
Emilia H.
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Selected Nicole from a list of brokers that our relocation office provided us as suggestions as they had relationship with these agencies. I met her and found her to be knowledgeable of this type of listing arrangement and businesslike and very pleasant. She provided a referral for staging and was very easy to contact through out the listing process. I recommend her particularly for any consult as she is generous with advise and opinions.
Bertha M.
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Nicole is top notch. She has the unique combination and balance of tremendous people and communication skills, professional attitude and demeanor, loyalty to her clients, and proactive mind set. She fully understands the entire process of listing and selling a house, and kept us informed and at peace during the inevitable ups and downs of the listing and closing process. Equally important, she knows how to negotiate, and was fully respected by the buying side - this cannot be underestimated during tough negotiations. We give her the highest possible review, and have already recommended her to our family and friends.
Daniel E.
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Nicole eased us through the process of selling our long-time home with her responsiveness and attention to detail from listing to contract to close. Thanks Nicole!
Dan T.
Nicole Flores is, without a doubt, an outstanding Real Estate Agent. She is most knowledgable and professional in the way she deals with her clients, other agents and all involved in the real estate transaction. She keeps open lines of communication with her clients. She is in regular contact with clients throughout the searching and buying process. Nicole was extremely patient when showing us homes, answering our questions and calming our nerves. Her guidance and ability to successfully negotiate a contract lead us to our beautiful home. It is without hesitation that I recommend Nicole Flores for all your real estate needs.
Tammy T.
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Nicole was very helpful throughout the selling process. With a young baby things were often hectic before a showing; Nicole even vacuumed and cleaned countertops when I was struggling to get out the door. With her optimistic cheerful attitude and strong work ethic she is a wonderful find. Thanks again Nicole!!
Kelli I.
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It was a pleasure working with Nicole throughout the home sale process. She is a straight forward detailed agent thats go above and beyond to sell your home.
Sandra B.
Selling our home was a very emotional experience and Nicole was not only very understanding, she was patient and very professional during the entire process. She goes above and beyond to close the deal-doing whatever it takes. She is an excellent advisor during the negotiation stages. I highly recommend Nicole if you are buying or selling a home.
Richard B.
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Highly motivated, knowledgeable and there for you every step of the way! We were able to negotiate down $30,000 and close quickly because of Nicole's expertise!
Sean H.
Nicole Flores has been exceptional helping my roommates and I find a place to live. She showed us all relevant places that were in our budget/location/style of housing very promptly. She is an extremely pleasant to work with and I would recommend to anyone.
Olivia L.
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I have been in and around the real estate business since I worked at my Mom's office as receptionist in law school. Nicole is far and away the best realtor I have ever met. Anyone looking at her outstanding sales record needs to know that she is the most patient and intuitive salesperson imaginable. It took me practically 10 years to pull the trigger on moving, and early on it was Nicole that said "you are not ready to do this, you should wait." She truly puts the needs of her clients first, and the person buying or selling the 100k place is just as important as the owner/buyer of a multi-million dollar property. Her stellar reputation is well-deserved. Love love love Nicole Flores.
Janet K.
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Nicole is a pleasure to work with. She is knowledgeable, responsive and thoughtful in her communication. Nicole's skills and talent made the process of selling my Mom's home much less stressful than it could have been. I am very pleased.
Anne C.
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Nicole is a professional, does all aspects of her job well, not forgetting any details, but she has never lost the warm caring personality she shares with her clients. She is a delight!!
Gigi N.
We love Nicole! She was able to keep up with our crazy demands. She was able to help us sell our house quickly and walked us thru every nerve wrecking step. She made house hunting fun and positive. We will continue to use Nicole in the future for our house selling/buying needs!
Gabriela A.
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My husband and I loved working with Nicole. Nicole is patient, honest and knowledgeable about home buying. We have already recommended her to our friends and family and will be sure to contact her again if we ever sell/buy more properties. Thank you Nicole!
Carolina C.
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Nicole Flores and her assistant were absolutely outstanding. They helped in many ways that I might think are beyond the scope of the job. This included helping find contractors to help with issues on the house, forwarding the mail before the US Post Office forwarding started, and addressing issues that were left behind after the estate sale completed. I received clear and understandable explanations about the process, the market, the status of the sale, and never had to wonder what was going on with the house. Nicole made me feel completely comfortable through the process. She let me make my own decisions, but gave me excellent guidance at the same time. I would not hesitate a moment before recommending Nicole and the service of Baird and Warner.
Sharon H.
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The selling process of my dad's home was a very emotional one to say the least. Not only was Nicole a top notch professional, but she was also comforting, thorough and knowledgeable every step of the way. She was on point with every single aspect of the sale and went above and beyond the call of duty many times to make sure that we ended up with a happy result.
Lisa H.
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Absolutely very professional and she knows what to do. Great to work with. Sold my house. guided me through whole process from listing the property to closing.
Yogesh K.
Nicole was so attentive and helpful! She was very knowledgeable in every aspect and reviewed everything in a timely manner. Would definitely recommend her!!
Natalie M.
Nicole is truly amazing. She explains everything in detail and is willing to work with you in every way possible to make even the most difficult client (??) very very happy. Thank you so much Nicole for making our home selling process so easy and smooth and making yourself and Jill available to us at all time. We highly recommend you to everyone and truthfully would not trust anyone but you to take care of us and our home!
Trang H.
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Nicole has listed a home for me and has also helped me in the purchase of 2 homes. She is a pleasure to work with. She is in constant contact and always communicates in a timely manner. She has great knowledge on neighborhoods and knows what questions to ask the seller. I highly recommend Nicole, she is very personable and flexible.
Sue & Leon
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Selling my first home there was a lot to be done. Nicole and her staff gave me guidance and kept me focused (and encouraged). Nicole's market analysis was spot on - not under/over priced - and it sold quick. Her marketing is unparalleled and interest was high from day one. She is professional, extremely knowledgeable, efficient, responsive, compassionate and understands that every client and their home is unique. Nicole partner's with you in this business venture. Excellent all around!
Alexa A.
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Nicole is a rock star! She suggested the perfect price for selling our condo in Rogers Park - so much so that we had (and accepted!) an above list price offer only hours after listing it! Crazy! But wait...we accepted an offer, where were we going to live? No worries, Nicole had us covered. We had four neighborhoods we wanted to look in and Nicole, and her assistant Jill, were knowledgeable in all of them. Perfect! We ended up finding a great house in Portage Park and were able to get our offer in before others because Nicole and Jill were prepared with paperwork at the viewing. Plus it helps that Nicole knows many Chicago realtors and has a great rapport with all of them (including the one for the house we purchased!) We would highly recommend Nicole for anyone selling or buying a home in the Chicago area! Very personable and knowledgeable and just a genuinely nice person!
Dianna & Ian
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Working with Nicole was a true pleasure. She is extremely knowledgeable and professional. We listed the home and it was sold on the first day the sign went up on the lawn. We highly recommend Nicole.
Linda & Larry
Nicole has previously helped us sell a home. This year, Nicole helped with the purchase of a new condo. We employed Nicole for the purchase because our prior experience was so positive. We are currently living out of state, so having the support of an excellent real estate agent is critical. Nicole worked with us every step of the way and was always protecting our interests. She was extremely knowledgeable about the area, the type of purchase, and the process, and guided us through the process end to end. She made certain that all of the bases were covered and that we understood the implications of any of the purchase documents. Nicole was a wonderful complement to our real estate attorney. When we looked at properties, Nicole made certain that we saw the positives and any issues that the property had. Nicole spotted several issues with the property that we eventually purchased. As a result we were able to list those necessary corrections in our contract. Since we were unable to attend the pre-contract inspection because we were out of state, Nicole gave us a hand with that as well. Nicole also made full use of the resources of her firm. If Nicole was going to be unavailable, then she made arrangements to have her very capable assistant step in and cover. We have nothing but accolades for Nicole. She would be the first real estate agent that we would recommend in the Chicago area.
Ray K.
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Nicole completely understood our needs as sellers and priced our home 'sharply'. It sold in under 10 days. An extremely hard worker, Nicole is there for you when you need her. Enthusiastic and great personality! Knowledgeable and professional. Nicole will get it done.
Melissa & Bill
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Nicole was a pleasure to work with. She held our hands the entire process , and kept us apprised of all details. She was always punctual and knowledgeable. Our home sold in 48 hours with an offer $10k over asking, as-is... what more could you ask for ... seriously. I would hire her over and over again. We interviewed quite a few folks before we hired her and have complete confidence we went with the best pick.
Kimberly B.
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Nicole is extremely knowledgeable and walks you through every step of the process. She had amazing professional photos take of our home & beautiful/high end marketing produced to showcase our home. Our home sold in eight days! We would definitely hire her again!
Lindsey L.
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Nicole provided us with outstanding service. She was sympathetic with our feelings after being in our home for 35 years. She guided us through the process step by step and was especially helpful in preparing our home for the market. She used a professional stager to recommend the arrangements appealing to buyers and then produced a top quality color brochure. Nicole's experience in our neighborhood enabled her to suggest a strong but reasonable asking price. The result was that we had six showings the first weekend and a solid offer the next day. Nicole remained at our side resolving inspection issues and up to a successful closing. Throughout the process her assistant Jill added further support so that one or the other was always available. I would highly recommend both Nicole and her team.
Kathleen S.
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Nicole provided us with outstanding service. She was sympathetic with our feelings after being in our home for 35 years. She guided us through the process step by step and was especially helpful in preparing our home for the market. She used a professional stager to recommend the arrangements appealing to buyers and then produced a top quality color brochure. Nicole's experience in our neighborhood enabled her to suggest a strong but reasonable asking price. The result was that we had six showings the first weekend and a solid offer the next day. Nicole remained at our side resolving inspection issues and up to a successful closing. Throughout the process her assistant Jill added further support so that one or the other was always available. I would highly recommend both Nicole and her team.
Dennis G.
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We used Nicole to sell a family home in West Rogers Park in Chicago. Nicole was a great coach throughout the process, starting her role months in advance of the actual sale to coach us on what improvements were needed and appropriate to ensure the sale of the home. The home was under contract within two weeks of listing within the price range she had targeted months prior. I would definitely work with Nicole again.
Collen C.
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Nicole and her team were great to work with. She's knowledgeable, professional, and was always patient with answering my questions and addressing my concerns. It took 8 months to sell my house but she remained optimistic, enthusiastic, and helpful throughout the entire process, from staging to selling to closing. I can't recommend her enough.
Jen M.
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Nicole has been wonderful every step of the way!! She really has a way of easing you through each step of this process. Nicole and her team have gone above and beyond for me and my family. I would highly recommend Nicole.
Kristine Y.
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Nicole is extremely professional and easy to work with. She provided us with a stager free of charge. She tried everything to promote our house and did what she said she would do. The condo we bought the guy was the complete opposite. We should have walked away but we wanted the condo. Trust me NICOLE is a gem for a real estate person. Grab her and you should sell your home.
Holly S.
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Nicole and Jill were fantastic the whole way through selling and purchasing. Very communicative, knowledgeable, efficient and effective. The home I was selling had some inspection issues which Nicole was able to guide us through expertly, without spending any more money than necessary. Nicole and her team also have a back for keeping everyone comfortable and confident throughout the whole process.
Jason K.
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Nicole's experience in the marketplace was invaluable. She gave us great advice prior to listing including timing and the best use of resources to get the house ready for showings. What was even more important were her great negotiating skills and ability to read a situation. She filled us with confidence at a time that would normally be very stressful.
Bill & Christy S.
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Nicole and Jill made selling a house about as easy and painless as selling a house can be. Nicole discussed the plan from Day 1, taking my input along the way, stuck to the plan and sold the house. No surprises!
Jeff R.
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Nicole was extremely patient and supportive over a LONG search for a new house. She has a terrific knowledge of the market and made solid recommendations about both sale and purchase. Always friendly and quick to respond I would absolutely recommend to anyone looking to buy or sell.
Dana S.
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Nicole was wonderful in helping me sell my mother's house. She is extremely knowledgeable about the market and gave me excellent advice at every step of the process. She was always available to help with any issues or questions that came up along the way. I would wholeheartedly recommend her to anyone and would be very happy to work with her again in the future.
Jill G.
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In today's world it's hard to find someone who is so honest, caring, compassionate and just delightful, but that is how I would describe Nicole Flores. Nicole treats everyone with respect and has a heart of gold. Nicole, Jill and the team went out of their way to make everything seam seamless on the sale and also the new buy! Her whole team were always there for my Aunt day or night when needed. Hoping not to have to do this again, but if needed it would be with Nicole for-sure!
Catherine N.
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Nicole supported me in the purchase of a single family home on the Northwest Side of Chicago. Throughout my entire home buying process, Nicole and her team were fantastic. Nicole is knowledgeable about everything real-estate, from the market to neighborhoods to the structures themselves. Nicole always listened to my needs and supported me when I was "just looking" and not ready to buy, up until even after the closing. She is balanced and kept me level headed. Through her understanding of my needs and her experience, she helped me consider all aspects of every property, so that I felt well informed at all times and prepared in every decision I made. Nicole and her team have excellent communication that is responsive and thorough. I will never buy or sell another home without Nicole leading me.
Nicole C.
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I engaged Nicole because I was looking for someone with enthusiasm, talent and knowledge. My decision was a good one and my experience selling my home of almost 50 years was smooth and with minimal stress. Nicole does not disappoint.
Deb E.
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Nicole was a professional from start to finish. She was a pleasure to work with and provided home improvement recommendations that netted us more than expected on the sale of our home. I highly recommend giving Nicole a call!
Lynn S.
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A friend recommended Nicole after we fired our first listing realtor after 75 days on the market. After meeting with Nicole she was surprised that our house did not sell with the first realtor since it was actually a very nice home. She had some suggestions for us, which we made and relisted the house with her. Within 4 days we had multiple offers and sold the house. Nicole is extremely knowledgeable in real estate trends and marketing when it comes to selling a property. If you are selling a home I would not hire anyone other then Nicole if you really want to sell your house.
Tina T.
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Nicole has provided a CMA for my family's house 2x in order to help me figure out financing and renovation costs. She lives a half block from us so knows the market very,very well. She is lovely to deal with and goes above and beyond your typical service.
Julie R.
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We chose Nicole as our realtor because of her excellent reputation and proven track record of selling a large number of homes. We were so pleased with the excellent job that she did! From start to finish she was always extremely professional and took the time to keep us updated on the progress in selling our home and to quickly respond to any questions we had. We highly recommend using Nicole as your realtor!
Jill R.
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Ms. Flores sold my late brother's house under very sad and trying times for my family. I was the executor of his estate and his three girls lived in the house for over a year before we listed it. It was necessary that we sell the house but very emotionally stressful to say goodbye to all of the memories. Ms. Flores handled every aspect of the sale with complete professionalism and class. She worked tirelessly helping get the house ready for sale, and showing the house until it was sold. She went above and beyond. Her energy and enthusiasm were boundless and it paid off for us. We closed on the house on April 1, 2020; during the worst crisis in our country since World War II! Need I say more.
Jim M.
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She did a great job! I highly recommend! She went above and beyond. Let me go see a ton of places so I can actually get the place I want and learn. Emailed me places new to the market, so I can see them right away!
Matt B.
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Nicole and her team went above and beyond to sell our house. She was able to sell our home when two other agents had failed to sell a very difficult house to move.
Doug K.
Nicole helped me not only on a professional level but she also helped me navigate my purchase with her insight on a personal level on what the right fit in my property search would be right for me and my family.
Mary M.
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I was a corporate relocation from out of State. I was driving around a neighborhood and phoned several listing agents on homes that I was interested in seeing. Nicole called me back right away and I could tell that she was very knowledgeable, efficient and super organized. We met and I knew she would help us find our dream home! Throughout the process, Nicole was hands on with our entire family and found ways, during the challenges of COVID, to show us homes virtually and line up homes when we would be in town for house hunting. Nicole also has a great network of contacts that became our advisors during the home buying process. Nicole is professional and a true gem to work with!
Uzma Kazmi
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Excellent service, sold my home fast and for top dollar. Highly recommend her and her team. If you're in the market to buy or sell, do yourself a favor and call Nicole.
Maria Popescua
Nicole and her team are great! She brought nothing but smiles during my process of finding a home. Nicole took the time to really listen to my needs and wants. She was really patient in finding me the right place. She helped informed and educated me in navigating the process. Nicole works hard and puts her client's needs first. She treated me like family and I was sad to see her go.
Blake Habib
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We used Nicole as our agent to sell our mother's home. From beginning to end Nicole was amazing to work with. She was very professional and easy to talk with. Throughout the process I felt that she was honest and straight forward with us. She was responsive to e-mails and text messages. Anytime we needed to get on a call with her she was flexible and accommodating with the time that worked for us. This was my first time working with Nicole but if I need a realtor in the future I would not hesitate to use her again or recommend her to anyone. We are very grateful to her for giving us tips on selling the house. Her knowledge and insight into the current market was very helpful.
Alice Oshinski
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